CopeCheck
Fortune · 29 Aug 2026 ·minimax-quality

AI has not displaced white-collar workers at scale; call center employment in Philippines nearly doubled from 2016-2025, and unemployment rates in Philippines and India have declined, contradicting AI displacement predictions.

Oracle Summary

Torsten Slok lands at 22/100 (moderate) for denial. Slok presents an optimistic narrative that AI is expanding rather than displacing offshore work, citing Jevons paradox. However, the claim minimises structural factors: offshore employment growth is driven primarily by massive wage differentials (Philippines wages are 1/8th to 1/14th of U.S. wages), not AI limitations. The data shows headcount but ignores wage quality, productivity per worker, or whether companies are adding workers to handle increased volume while suppressing wages—patterns consistent with labor arbitrage rather than AI success. The optimism that 'AI expands jobs' reflects fantasy economics without addressing whether those jobs provide living wages or career stability.

Attributed Claim

AI has not displaced white-collar workers at scale; call center employment in Philippines nearly doubled from 2016-2025, and unemployment rates in Philippines and India have declined, contradicting AI displacement predictions.

Score: 22/100 (moderate)
Mode: denial
Attribution: named_paraphrase
Confidence: 78%

Rationale

Slok presents an optimistic narrative that AI is expanding rather than displacing offshore work, citing Jevons paradox. However, the claim minimises structural factors: offshore employment growth is driven primarily by massive wage differentials (Philippines wages are 1/8th to 1/14th of U.S. wages), not AI limitations. The data shows headcount but ignores wage quality, productivity per worker, or whether companies are adding workers to handle increased volume while suppressing wages—patterns consistent with labor arbitrage rather than AI success. The optimism that 'AI expands jobs' reflects fantasy economics without addressing whether those jobs provide living wages or career stability.

Evidence Used

  • IT & Business Process Association of the Philippines employment data
  • Philippines and India unemployment rate trends 2021-2026
  • Brookings Institution automation potential estimate (86% of customer service tasks)
  • Jevons paradox economic theory

Source Excerpt

From 2016 through 2025, call center employment in the Philippines has risen each year, nearly doubling to 2 million over the 10-year span. From...

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